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Amazon created its own in-house collaborative CRM to increase sales. Every Amazon customer … to $5 for a live chat session, $2.50 for an email, and $0.10 for web-based self-service.
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Here are five things in technology that happened this past week and how they affect your business. Did you miss them?
Most of the positions are part of Amazon’s ‘Virtual Customer Service’ programme that provides … support customer services through e-mail, chat, social media and phone.
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